About Us
Hannah Barnes is the Owner of Enchanting Charms LLC a business based out of Houston Texas .
I have always had an eye for uniqueness. At a very early age, I was passionate about make-up to hair, nails, clothes, shoes, and accessories. My ultimate goal is for YOU to feel bold and enchanted . Enchanting Charms offers a wide range of jewelry to suit your taste and style.
REFUND POLICY
Thank you for your purchase! We hope you are happy with your purchase and welcome your feedback. Please note: All items are FINAL SALE. However, if products are defective or damaged due to our error, a refund or store credit can be issued upon review. Please see below for more information on our return policy.
RETURNS
Within seven (7) days of the date received, a customer must email our Sales Team at info@enchantingcharms.shop. with the order # (number), product(s) name, description of damage(s) and at least 3 photos of the damaged product(s). Our Sales Team will review the grievance and issue a determination within 48-72 hours.
RETURN PROCESS
If a "return product" determination is reached, our Sales Team will email a prepaid return label with a Return Merchandise Authorization (RMA) number. After receiving a label with RMA number, place the product(s) securely in its original packaging and include your proof of purchase.
Note
All returned products, must be in new and unused condition,
with all original tags and labels attached.
The return label will be listed as:
Enchanting Charms By Hannah Barnes
Attn: Returns
(RMA # Here)
2234 Weathersfield Trace Circle
Houston TX 77014
United States
REFUNDS